Your feedback is important, and we aim to address any issues promptly.Please provide your player ID so we can investigate your case and ensure everything is functioning correctly. Dear MilosPlease kindly provide your account ID in order to investigate. 3) Would you like to make a claim directly to the game provider? Also, please feel free to make an official claim at CASINO GURU/directly to the game provider.
User experience
Please mind, casino and slots themselves – https://vegascasinos.co.in/ is a game of chance. Had to wait forever for the money at Vulkan and the support is simply a bot that always writes the same thing. These are sometimes very long processes, but I still believe you’ll eventually get the money.
Live Casino Games
Can you please specify the disputed transaction ID? Dear Stefan Thank you for the feedback! Can you please share your account in order to investigate? Dear Tsi Congrats on your win!
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Today I was told that MY bank had refused a payment, but I didn’t even receive a confirmation email … I registered for the first time at an online casino, Vulkan Vegas, on November 3rd, 2020. Are you 100% certain you play at a legit vulkanvegas website? If you do not agree with any of the aspects, or believe the casino violated the T&Cs, please kindly make a complaint at CasinoGuru. Thus, the amount of 60 eur was transferred to your real money balance, and you were able to withdraw the funds.
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- Hello Tamer, againPlease let us know if you’d like to know how the games work, and what RTP is.
- Please mind, casino and slots themselves – is a game of chance.
- Indeed, all the withdrawals are approved according to T&Cs of the casino.
- We kindly ask you to request the withdrawal once again.
Would you like to make a claim to a game provider directly? Hello MarcSorry you faced issues.Can you please provide your account ID in order to investigate? The casino needs to track the payment and credit the money back to your casino account. Really, the money is no longer recorded on my balance and the bad thing is the bank from the casino would have to make an inquiry but the support does not care. According to our records, Vulkan Vegas doesn’t look like a casino that wouldn’t pay to the players, but they might simply have some issues with your bank blocking the payments etc.
Allgemeiner RTP Wert im Vulkan Vegas Casino
Also be prepared that it may take few weeks until you get the money. According to my experience, your bank could actually refuse it due to “suspicious behaviour”. Some casinos just split the amount and send it in multiple lower amounts. Now the three payouts have made a 500, but has not yet reached my account … I quickly earned over € 5,000 in real money.
The transaction was now approved. Hello Tobias Congratulations on you win! As a licensed casino, we are committed to ensuring fair play and transparency.
Hello Usually not ratingSorry you’ve faced issues. We kindly ask you to request vegas casino app download apk the withdrawal once again. The transactions will be cancelled.
Vulkanvegas Bewertungen 4 724
It usually takes few days to the casino to realise that you’re actually right and that you really didn’t get the money. The casino must have some kind of proof that the money has flowed back to them …. The next 500 € have just been paid out by the casino, this time without being asked, half is there … As you can see on the Saskia’s case, it seems that the casino started paying the money, so I believe your case will be similar. I checked with Visa yesterday and they don’t care where the money comes from, they don’t block any incoming payments.
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Dear StefanThank you very much for the feedback! On the other hand, the rest of operators simply place a “cancel” button within the pending transaction, thus, there is not much of a difference. Dear HuuThank you for your feedback.
I am really desperate because it was a long time ago I have a case Abandoned here do not know when the will be activated ☹ Just try to talk to the casino and keep them informed. I already described it few times on this forum. Anyway, I’m thinking that you might experienced “Mastercard issue”.
- Anyway, I’m thinking that you might experienced “Mastercard issue”.
- Dear T DThank you for your detailed feedback — and we’re truly sorry you had such a frustrating experience.Please understand that all verification steps, including the selfie with ID and handwritten note, are standard security practices designed to protect your funds and identity.
- All withdrawals will be approved according to T&Cs specified.
- We wish you luck and huge wins!
Our games operate under strict regulations to maintain fairness. Dear LeopoldWe regret to hear about your experience and concerns with our games. Indeed, all the withdrawals are approved according to T&Cs of the casino. Please kindly answer the question re addiction, can you control the game? Also, kindly let us know if your account is verified and if you are suffering from gambling addiction. Dear DzalilWe are looking forward to the video that you promised to upload, also you are more than welcome to check out the eCogra report on RTP of the games.
Sorry, HerbertBut we cannot find any user registered with the e-mail you’ve provided. Can you please share your account ID in order to investigate? Hello BarbaraThank you for yoru feedback!
Payment
Nobody is pushing you to continue playing when you hit a win. We wish you luck and huge wins! Dear annemarie Thank you for you for your feedback! Dear FateStayWe are truly sorry about the issue.
I wouldn’t give up, that’s a lot of money you won. Is your money no longer on your balance either? And if a payment is not accepted, they will inform me. Three are still open, but all from different accounts … Good morning Tim, I just checked my account … So I advise you to start using the email communication, because you will have the whole history of your conversation with the support agents.